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--- communication_tools 2008/05/21 12:30
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 ====== What communication and collaboration tools can I use? ======
-Rogomo's patent-pending timer and billing tool allows you to use __any communication and collaboration tools that you want__.
+Unlike other services, Rogomo's patent-pending timer and billing tool gives you the flexibility to use __any communication and collaboration tools that you want__.
-This means that you are free to buy or sell expert advice over the phone, over Internet video calls, over instant messaging, in person, or any other way you can think of.  You are also free to use any online collaboration tool that you want.  Rogomo gives you the freedom to use the tools that best meet your needs.
+This means that you can buy or sell expert advice over the phone, Internet video, instant messaging, VoIP, in person, or any other way you want.  You can also use any online collaboration tool (like whiteboards).  Rogomo gives you the freedom to use the tools that best meet your needs.
-Look below for examples of just how many different types of communication and collaboration tools you can use with Rogomo.
+Take a look below for examples of some of the leading [[#recommended_communication_tools|communication]] and [[#recommended_collaboration_tools|collaboration]] tools you can use with Rogomo.
 ====== How do I use communication and collaboration tools during a session? ======
-When you're ready to start a Rogomo session with a Buyer or an Expert, make sure that you have your [[#example_communication_tools|communication tool]] and any [[#expert_collaboration_tools|collaboration tool]] that you want to use open and ready to go so that you can use them during your session.
+When you're ready to start a Rogomo session with a Buyer or an Expert, make sure that you have your [[#recommended_communication_tools|communication tool]] and any [[#recommended_collaboration_tools|collaboration tool]] that you want to use open and ready to go so that you can use them during your session.
-Here's a demonstration of a transaction between a math tutor and a student.  They've already started their session on Rogomo and have been talking for 14 minutes and 25 seconds.  They're using [[http://www.apple.com/macosx/features/ichat.html|iChat]] to have a video call, and they're also using [[http://www.vyew.com|Vyew's whiteboard software]] to do math problems.  Also, you'll see that they're also able to have a text chat in the bottom-right corner of the Vyew whiteboard.  (This is just a demonstration, of course, so you can use any communication and/or collaboration tools that you want!)
+Here's a demonstration of a transaction between a math tutor and a student.  They've already started their session on Rogomo and have been talking for 14 minutes and 25 seconds.  They're using [[http://www.apple.com/macosx/features/ichat.html|iChat]] to have a video call, and they're also using [[http://www.vyew.com|Vyew's free online whiteboard]] to do math problems.  Also, you'll see that they're also able to have a text chat in the bottom-right corner of the Vyew whiteboard.  (This is just a demonstration, of course, so you can use any communication and/or collaboration tools that you want!)
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 ====== Recommended communication tools ======
-Here are some examples of the many types of communication tools you can use to talk to a Buyer or Expert in a Rogomo session.  Because Rogomo's patent-pending timer and billing tool works __independently__ of your communication tool, you're free to use any communication tool that you want!
+Here are some of the leading communication tools you can use to talk to a Buyer or Expert in a Rogomo session.
-===== Standalone communication tools =====
+===== Regular communication tools =====
-Standalone communication tools are communication tools that you can use whether you're on the Rogomo website or not.  In other words, while you can use them on a Rogomo session, you can also use them simply to talk to family or friends.  They include your telephone (or cell phone), Internet video call tools, Internet voice call tools and instant messaging tools.
+Rogomo works seamlessly with any of the regular types of communication tools that you’re accustomed to using, like your telephone or cell phone, Internet video, Internet voice calls and instant messaging.
-Here are some examples of the type of standalone tools you can use with Rogomo.
+Here are some examples of regular communication tools you can use with Rogomo.
-==== Audio call tools ====
+==== Phone calls ====
-You can use Rogomo with any type of audio call tool you can think of, including the regular old telephone.
+You can use Rogomo with any type of phone call tool you can think of, including the regular old telephone.
 For those Experts who aren't comfortable sharing their personal phone numbers, there are great tools on the web like [[http://www.jaxtr.com|Jaxtr]] and [[http://www.jangl.com|Jangl]] which can help Experts create "anonymous" numbers where Buyers can call them.
-Additionally, you can also use online audio call tools like [[http://www.skype.com|Skype]] and [[http://www.gizmoproject.com|Gizmo Project]], which require only that you share your screen name to make or receive phone calls through your computer.  Any calls you make to another person using the same service are free, and both Skype and Gizmo Project offer affordable pricing for calling regular landlines.
+Additionally, you can also use online phone services like [[http://www.skype.com|Skype]] and [[http://www.gizmoproject.com|Gizmo Project]], which require only that you share your screen name to make or receive phone calls through your computer.  Any calls you make to another person using the same service are free, and both Skype and Gizmo Project offer affordable pricing for calling regular landlines.
 {{voice-calls.jpg|}}
-==== Video call tools ====
-A great way to buy and sell expert advice on Rogomo is by using video call tools.  These tools allow you to talk to and see the person on the other side of your conversation.  This is great for just about any type of expertise you can think of, but is especially helpful for tutoring, where it's important to see if a student is paying attention and understanding what they're being taught.
+==== Video calls ====
-Some of the leading online video calling tools can be found at:  [[http://dashboard.aim.com/aim|AOL Instant Messenger]]; [[http://get.live.com/messenger/overview|Windows Live Messenger]]; [[http://www.skype.com/useskype/|Skype]]; and [[http://www.meebo.com|Meebo]].  Additionally, if you have an Apple computer, you can use the built-in [[http://www.apple.com/macosx/features/ichat.html|iChat]] software that came with your computer (although you'll need an AOL Instant Messenger account).
+A great way to buy and sell expert advice on Rogomo is by using video call services.  These services allow you to talk to and see the person on the other side of your conversation.  This is great for just about any type of expertise you can think of, but is especially helpful for tutoring, where it's important to see if a student is paying attention and understanding what they're being taught.
+Some of the leading online video call services can be found at:  [[http://dashboard.aim.com/aim|AOL Instant Messenger]]; [[http://get.live.com/messenger/overview|Windows Live Messenger]]; [[http://www.skype.com/useskype/|Skype]]; and [[http://www.meebo.com|Meebo]].  Additionally, if you have an Apple computer, you can use the built-in [[http://www.apple.com/macosx/features/ichat.html|iChat]] software that came with your computer (although you'll need an AOL Instant Messenger account).
 Here are examples of how some of these tools look:
-{{:video_tools2.jpg|}}
+{{video_tools.jpg|}}
-==== Text messaging tools ====
+==== Text messaging ====
 In some cases you may want to conduct a Rogomo session by text instant messaging.  Some of the leading online text messaging tools can be found at:  [[http://dashboard.aim.com/aim|AOL Instant Messenger]]; [[http://messenger.yahoo.com/|Yahoo! Messenger]]; [[http://get.live.com/messenger/overview|Windows Live Messenger]]; [[http://www.skype.com/useskype/|Skype]]; [[http://www.gizmoproject.com/|Gizmo Project]]; [[http://www.icq.com/|ICQ]]; and [[http://www.google.com/talk/|Google Talk]].  You can create accounts at these networks just for use with Rogomo.  The more of these networks that you list on your Rogomo Profile page, the easier it will be for Buyers to contact you.\\ \\ If you want to avoid having to download software, you access most or all of the main IM networks over the internet on sites such as [[http://www.meebo.com|Meebo]], [[http://www.ebuddy.com|eBuddy]], [[http://www.IMhaha.com|IMhaha]] and [[http://www.KoolIM.com|KoolIM]].  An added benefit of these sites is that you can access all of your accounts at once through one single browser window.\\ \\ Here are examples of how some of these tools look:
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 ===== Widget-based communication tools =====
-In addition to the communication tools we list above, there are a number of communication tools that you can add as widgets to your Rogomo Expert Profile.  By putting a communication widget on your Expert Profile, a potential Buyer can contact you __directly from your Profile__ without having to open a separate communication tool.
+If you’re a little more adventurous, there are a number of communication tools that you can add as “widgets” to your Rogomo Expert Profile.  By putting a communication widget on your Expert Profile, a potential Buyer can contact you __directly from your Profile__ without having to open a separate communication tool.
 Leading communication widgets are offered by [[http://www.google.com/talk/service/badge/New|Google Talk]], [[http://www.meebome.com/|Meebo]], [[http://wimzi.aim.com|AOL Instant Messenger]], [[http://chat.zoho.com|Zoho]], [[http://www.tokbox.com/|TokBox]], [[http://www.jaxtr.com|Jaxtr]] and [[http://www.jangl.com|Jangl]], among others.
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 There are a number of high-quality, free whiteboard/writeboard services that you can use in connection with tutoring on Rogomo.  Our favorites are [[http://www.skrbl.com/|Skrbl]], which is extremely easy to start using quickly, and [[http://vyew.com/content/|Vyew]], which requires a little more work but offers built-in text IM and even voice calls.  Other good services that we've found include: [[http://www.dimdim.com/|dimdim]]; [[http://imagination3.com/|Imaginationcubed]]; [[http://www.scriblink.com/ |Scriblink]]; and [[http://thinkature.com/|Thinkature]].
-We recommend that you experiment with each of these services and decide which one you like the best.  Some of these services require you to create an account, some do not.  Some of them have instant messaging (and even voice calling) built in, some do not.
+We recommend that you experiment with each of these services and decide which one you like the best.  Some of these services require you to create an account, while some do not.  Some of them have instant messaging (and even voice calling) built in, while some do not.
 Here's an example as to what some of these whiteboard services look like.  Remember, all of them allow you and one or more other people to edit your whiteboard __simultaneously__.
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